Customer
Request, status, quotes, documents, messages and approval.
App type · Case tracking
Every case moves forward. Every customer stays informed.
A mobile app for repairers, garages, installers, technicians, cleaning companies, consultants and every business that tracks a request or job.
Three interfaces, one shared case
Everyone sees exactly what they need.
The manager organises work in the dashboard, the technician works in the field and the customer follows progress from a phone.
Technician
Assignments, instructions, checklist, photos, time entries and signature.
Manager
Planning, assignment, monitoring, history and full control.
For any customer-tracking activity
A case to track? SellViaApp structures every exchange.
Jobs, repairs, projects, maintenance, consulting assignments or administrative requests: the module suits any business that must inform customers and coordinate a team.
✦Cleaning⚙Garages⌁Repairs◷Maintenance▧Construction⌂Installation{ }IT services◎Consulting✓After-sales service
Solutions adapted to field work
Case Tracking adapts to these industries — and to yours.
These are practical examples, not a limit. Any business that receives requests, tracks work, shares documents, coordinates a team or updates customers can adapt SellViaApp to its own workflow.
Cleaning companies
Manage customers, contracts, sites, cleaners, checklists, before-and-after photos, documents and messages in one cleaning services mobile app.
Explore →Garages and mechanics
Track vehicles, diagnostics, quotes, repairs, photos, parts, signatures and customer conversations in one garage mobile app.
Explore →Repair and after-sales services
Centralise service requests, devices, diagnostics, quotes, parts, photos, documents and signatures in one mobile app.
Explore →Installation companies
Plan installations, teams, checklists, photos, documents, signatures and customer tracking from one mobile app.
Explore →Technicians and maintenance
Manage jobs, equipment, technicians, recurring maintenance, time tracking, checklists and reports in one mobile app.
Explore →Construction trades and contractors
Track projects, tasks, photos, quotes, documents, teams, time and customer approvals in one mobile app.
Explore →Consultants and professional services
Organise assignments, client cases, appointments, documents, quotes, messages and approvals in one professional mobile app.
Explore →IT support and managed services
Manage tickets, customers, equipment, technicians, procedures, messages and reports in an IT support mobile app.
Explore →Real-world use cases
Clear cases for every job and every customer.
The workflow fits repairs, field assignments, recurring contracts and projects that require evidence and follow-up.
Garage or repair shop
The need
Receive the issue and photos, prepare a quote and keep the customer informed.
With SellViaApp
The case combines approval, status, messages, documents and final signature.
Maintenance or installation
The need
Assign work and guide the technician in the field.
With SellViaApp
Instructions, checklists, before/after photos, time tracking and reports stay with the case.
Recurring cleaning
The need
Organise regular visits and prove that every job has been completed.
With SellViaApp
Recurrences, technicians, evidence, messages and notifications are centralised.
Consulting or construction
The need
Share milestones, documents, decisions and approvals with the customer.
With SellViaApp
Every exchange keeps its context and the full history remains available.
Quotes and customer approval
Share a quote. The customer approves, declines or signs.
Add lines, quantities, prices, discounts and taxes, attach the document and share it inside the case. The customer responds in the app and the decision stays recorded.
- Clear approval or refusal in the app
- Handwritten signature directly on the screen
- Document, decision and history retained in the case
The technician can also hand the phone to the customer to capture a signature on site.
Tools for technicians
Everything needed in the field, in one interface.
Technicians open their assignment, understand the work and document the job without switching between applications.
On-the-fly checklists
Create a checklist for one case or apply a template, then attach photos or documents to each task.
Accurate time tracking
Enter working time manually or use Start and Stop. Every period remains linked to the case.
Knowledge base
Share procedures, FAQs, images and documents with technicians through fast keyword search.
Case-based messaging
Customer, technician and manager exchange messages in the right case with sender and history clearly identified.
Selly · your AI assistant
Explain what your teams need to know. Selly builds the knowledge base.
Simply provide the subject, main points and important information. Selly turns your request into clear, complete and structured content, then selects the right category or proposes a new one.
Describe the need
A procedure, working method, FAQ, internal instruction or any useful subject.
Selly does the work
It prepares the title, summary, content, keywords and French and English versions.
Review the proposal
You remain in control and can freely edit the proposal before saving it.
Help teams work faster
In the field, technicians quickly find the right answer, images and documents.
The estimated cost is displayed before creation. Any technical failure automatically refunds the reserved credits.
Built for field work and customer relationships
Every case moves forward. Every customer stays informed.
Customer request
The customer describes the need and sends information and photos.
Organisation
The manager qualifies the case, schedules it and assigns a technician.
Field work
The technician receives the mission, checklists and knowledge base.
Shared tracking
Messages, documents, quotes, before/after photos, signature and status stay centralised.
Structured cases
Reference, priority, progress, address, appointment, owner and history.
Separate technicians
Business profiles, assignments, notifications, checklists and start/stop time tracking.
Documents and quotes
Document types, attachments, quote lines, tax, signature and customer approval.
Recurring work
Schedule maintenance, cleaning and periodic follow-ups.
Knowledge base
FAQ, procedures, images and documents available quickly to technicians.
Complete API
Your ERP can create, read and update the entire case lifecycle.
Features by app type
Case tracking
Organise requests, field work and communication between managers, technicians and customers.
Structured cases
Custom forms, priority, status, progress, address, appointment, recurrence, assigned technician and history.
Field operations
Mission notes, custom or template checklists, before/after photos, attachments, manual or timed work logs and customer signatures.
Documents and communication
Identified senders, classified or standalone documents, itemised quotes with tax and files, approvals and notifications.
Teams and knowledge
Separate technician management, searchable knowledge base with photos and files, technician mobile access and an ERP-ready API.
SellViaApp
Every case moves forward. Every customer stays informed.
Account creation is free, with a 7-day trial and no credit card.