Technical support included
A question about how SellViaApp works, a technical problem or an access issue? Assistance related to SellViaApp is included in your subscription.
Support for your shop, at your pace
An app that is easy to manage. A team ready to help you go further.
SellViaApp is designed to be easy to use independently. To save time or receive help managing your shop, you can also entrust us with clearly defined operational assignments.
Two clearly separate services
Technical support remains included. Consulting helps move your shop forward.
You do not need consulting to use SellViaApp. This optional service is for shops that want to delegate selected tasks, improve their catalogue or benefit from professional guidance.
Operational assistance
We can work with you or for you on the content, organisation and growth of your shop. These services are billed according to your actual needs.
Practical services
Everything that can help you build a clearer, richer and more effective shop.
An assignment can be one-off or recurring. You always retain control and decide exactly what you want to entrust to us.
Catalogue audit and cleanup
Identify duplicates, correct inconsistent data, standardise titles and prepare a cleaner product base.
Product entry and enrichment
Add or complete products, descriptions, prices, references, images, stock and useful information.
Categories and presentation
Structure product families and improve pages so customers can find and understand products more easily.
Shop preparation and growth
Clean CSV or Excel files, define priorities and progressively improve the customer experience.
A controlled engagement
A clear need, a defined assignment and a concrete result.
We assess your needs
Tell us about your shop, data, goals and the tasks that take up your time.
We define the assignment
Scope, priorities, working method and rate are confirmed before work begins.
We work transparently
Work is completed according to the time required, with clear reporting on the actions performed.
Time-based billing
You only pay for the assistance you actually need.
Consulting is billed according to the time actually worked. The rate, scope and priorities are always agreed before the assignment. Consulting is never added automatically to your subscription.
- One-off or recurring assignment
- Scope approved before work begins
- Technical support remains included separately
Let’s discuss your shop
Tell us what would save you time.
We will suggest assistance suited to your catalogue, organisation and goals, with no commitment before your approval.