Situation 1
After an office network issue, a customer sees ticket status and messages from the team.
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An app for your type of business
A mobile app for your IT support business
For IT support, bring each request, its status and your replies together so clients know what is happening.
Your business has its own way of working. Here is how customers can keep your offer on their phones instead of searching for your website every time.
HelporaIT support
Office network connection
New laptop onboarding
Email access recovery
Real-world use cases
How customers could use this app
Situation 2
During a new-laptop setup, they find the next steps without chasing support.
Illustrative examples based on the demo; available options depend on your shop settings.
Interactive preview
Try the customer journey yourself
My cases · View the case update
- My cases
- View the case update
- Preview only
You viewed a sample case update. No real customer file was opened.
Open the mobile demo ↗9:41
HelporaMy cases
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SellViaApp · Browse
A look inside Helpora
Explore this demo before opening it in the mobile app.
Illustrative preview based on this demo. The app interface may differ.
Simple to get started
01
Make it yours
Add your name, logo and colors.
02
Create cases or connect your existing system.
03
Invite your customers
Share your space link or QR code: SellViaApp opens the right shop or service.
Try it before you create
Your turn: put your business in your customers’ pockets
Open this demo in the free SellViaApp app. The content is fictional and only shows how the journey works.
Guest access available · Or test account: test / 123456