Everything you need to know before connecting Shopify.

It connects your Shopify store to SellViaApp as an official mobile sales channel. Products published to the channel are available in the SellViaApp mobile app for Android and iOS.

Yes. Install the connector, choose that you do not yet have an account and follow the creation flow. You can also connect an existing SellViaApp account without creating a duplicate account.

Always in Shopify while the connection is active. Shopify is the single source of truth. SellViaApp displays products, categories, customers and orders in read-only mode to prevent conflicting changes.

Only products published to the SellViaApp sales channel are included. Shopify collections become mobile categories, and supported variants, images, prices, promotions, stock, tax and visibility are synchronised.

Yes, when automatic synchronisation is enabled. Shopify webhooks queue product, collection and customer changes, then the connector processes them securely. The interface shows pending work, latest success and any item that needs attention.

Shopify customer profiles are synchronised to the connected SellViaApp account. Create and update customers in Shopify; the SellViaApp dashboard provides a read-only view while the connection remains active.

The customer builds a cart in the mobile app and continues to Shopify Checkout. Shopify calculates the final checkout, delivery, tax and payment, creates the order and attributes it to the SellViaApp sales channel. SellViaApp then keeps the same order reference in mobile history.

Manage fulfilment, payment and status in Shopify. SellViaApp shows the synchronised order and its history in read-only mode, so both the merchant and mobile customer keep a useful view without two competing workflows.

Shopify Billing manages the subscription for every account connected through the public Shopify app, including an existing SellViaApp account. The merchant explicitly approves the monthly or annual plan and receives the configured free trial.

The app can remain installed, but the sales channel, catalogue, customer and checkout synchronisations are disabled as soon as Shopify no longer reports an active subscription. Approve a Shopify plan again to reactivate them.

Yes, after disconnecting the Shopify connector and preparing a standalone SellViaApp migration with support. Direct SellViaApp billing can then apply outside the public Shopify app. Shopify privacy rules can require Shopify-origin customer data to be erased or anonymised after disconnection.

Yes. Start quickly in the shared SellViaApp app, then request a dedicated app with your own name, logo and colours on Google Play and the App Store. Existing SellViaApp data can be migrated so you do not start again.